Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

firefox 8.0.1 asks to reboot before taking effect; after rebooting it says the same thing, etc

  • 3 svar
  • 1 har dette problem
  • 2 visninger
  • Seneste svar af AliceWyman

vernondjohnson
vernondjohnson
more options

firefox puts me in a continuous loop saying I need to reboot before finishing install. After rebooting it says the same thing. I even tried to remove the program but it puts me in the same loop.

firefox puts me in a continuous loop saying I need to reboot before finishing install. After rebooting it says the same thing. I even tried to remove the program but it puts me in the same loop.

Alle svar (3)

AliceWyman
AliceWyman
  • Moderator
more options

Open the Mozilla Firefox installation directory (e.g., C:\Program Files\Mozilla Firefox) and delete the file firefox.exe.moz-upgrade.

If you still can't start Firefox, do a clean reinstall (use another browser to download the Firefox installer from www.mozilla.org/firefox and, after first removing the Mozilla Firefox installation directory, reinstall Firefox).

Ref: http://kb.mozillazine.org/Browser_will_not_start_up#Computer_must_be_restarted_message_after_Firefox_upgrade

Ændret af AliceWyman den

jmccann
jmccann
more options

Followed instructions as advised. Firefox still keeps asking to reboot. HELP!

AliceWyman
AliceWyman
  • Moderator
more options

jmccann,

It might be better if you started your own thread with more system details, when the problem began (e.g. after updating from Firefox x.x to the latest version) and exact error message.