Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Since the last update for Firefox, I'm getting web pages opening while I'm on line that I didn't request.

  • 2 svar
  • 2 har dette problem
  • 1 visning
  • Seneste svar af tonyromeo

more options

They are ads and some are labeled as malicious by my Avast anti virus program. I've disabled pop ups. These are full pages tht appear behind the page I'm on. I'm aware of it when I look at my toolbar at the bottom of the Firefox page and see the "shadow of a second Firefox", like when you have Firefox opened twice. I'm running Windows 7 Home Premium.

They are ads and some are labeled as malicious by my Avast anti virus program. I've disabled pop ups. These are full pages tht appear behind the page I'm on. I'm aware of it when I look at my toolbar at the bottom of the Firefox page and see the "shadow of a second Firefox", like when you have Firefox opened twice. I'm running Windows 7 Home Premium.

Alle svar (2)

more options

Sounds like Malware in your PC.

Install, update, and run these programs in this order. They are listed in order of efficacy.
(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)
These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.
Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
SuperAntispyware - http://www.superantispyware.com/
AdAware - http://www.lavasoftusa.com/software/adaware/
Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
Windows Defender: Home Page - http://www.microsoft.com/windows/prod.../default.mspx
Also, if you have a search engine re-direct problem, see this:
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
http://www.spywarewarrior.com/index.php
http://forum.aumha.org/
http://www.spywareinfoforum.com/
http://bleepingcomputer.com

more options

Sounds like you have picked up some malware to me, have you run a full scan with Avast and/or an anti-malware program like Malwarebytes? http://www.malwarebytes.org/

Ok...I see the solution has been posted before I posted this reply.

Ændret af tonyromeo den