Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox crashes

  • 3 svar
  • 14 har dette problem
  • 1 visning
  • Seneste svar af cor-el

more options

Hello,

I got following message when I´m opening the application:

Netscape.cfg/AutoConfig failed. Please contact your system administrator.

Error: defaultPref failed: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.setBoolPref]"  nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)"  location: "JS frame :: prefcalls.js :: defaultPref :: line 91"  data: no]
Hello, I got following message when I´m opening the application: Netscape.cfg/AutoConfig failed. Please contact your system administrator. Error: defaultPref failed: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.setBoolPref]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: prefcalls.js :: defaultPref :: line 91" data: no]

Valgt løsning

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

Læs dette svar i sammenhæng 👍 1

Alle svar (3)

more options

Valgt løsning

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

more options

lockPref("toolkit.telemetry.prompted", true) is a possible source of this error, too. Tested with FF 9.0.1, the parameter seems to be no longer boolean, but integer.

Ændret af pfostentreffer den

more options

Yes, the toolkit.telemetry.prompted pref is an integer in Firefox 9+

So you need to change it to:

lockPref("toolkit.telemetry.prompted", 2);