Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

When I try to sign in, I get a message saying its already running, and I have to restart my computer each time.

  • 1 svar
  • 10 har dette problem
  • 2 visninger
  • Seneste svar af SafeBrowser

more options

I'm not sure how much more info I can give...When I go to sign on after having been on and shutting down, I get a message indicating an application of Firefox is already running and need to shut it down or restart my computer. As Firefox is not running, I have to restart my computer each time to get back on.

I'm not sure how much more info I can give...When I go to sign on after having been on and shutting down, I get a message indicating an application of Firefox is already running and need to shut it down or restart my computer. As Firefox is not running, I have to restart my computer each time to get back on.

Alle svar (1)

more options

Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.

NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.


  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: