We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox Install Wizard crashes

  • 2 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af stlnelsre

stlnelsre
stlnelsre
more options

I click RUN to start Firefox install on my desktop PC. My "install new software" permissions dialog box appears. I give permission as administrator to run Firefox Install. Firefox install wizard window never appears--everything just stalls. I had no trouble installing Firefox 9 on my laptop.

I click RUN to start Firefox install on my desktop PC. My "install new software" permissions dialog box appears. I give permission as administrator to run Firefox Install. Firefox install wizard window never appears--everything just stalls. I had no trouble installing Firefox 9 on my laptop.

Alle svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable your anti-virus software temporarily to see if that makes installing work.

stlnelsre
stlnelsre Spørgsmålsstiller
more options

Disabling Anti-virus did not work. It must have something to do with my administrative permissions in Windows Vista. Other updates have worked recently, but not installing Firefox.