Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox crashes

  • 2 svar
  • 6 har dette problem
  • 7 visninger
  • Seneste svar af cor-el

more options

firefox crashes on startup, I tried all of the steps in the firefox crashes article but I can't figure out what's wrong.

firefox crashes on startup, I tried all of the steps in the firefox crashes article but I can't figure out what's wrong.

Alle svar (2)

more options

you are using Firefox 11 beta, if you are not an expert, it is recommend not to use beta product. if you have step to reproduce please open a bugzilla account and describe your problem here

i suggest you to switch to release channel

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:


Ændret af cor-el den