Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashes

123JanT
123JanT
more options

After my recent automatic update, Firefox has crashed and will not open, even in safe mode. Have run antivirus which came up clean. Can I salvage my bookmarks, passwords if I have to delete and reinstall? HELP!!! I'm running on Windows XP. Any help would be HUGELY appreciated, but please make it simple!!!!!

After my recent automatic update, Firefox has crashed and will not open, even in safe mode. Have run antivirus which came up clean. Can I salvage my bookmarks, passwords if I have to delete and reinstall? HELP!!! I'm running on Windows XP. Any help would be HUGELY appreciated, but please make it simple!!!!!

Ændret af 123JanT den

Alle svar (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

your crash report say that you are using Firefox 9.0.1 and this crash may be fixed in Firefox 10, can you upgrade and try?