Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Downloads are showing as occurring but the files are not actually downloaded.

  • 1 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af cor-el

more options

It has been happening since Firefox 9 that whilst I am able to download files and they show as being downloaded they actually do not download and are never stored in the folder they are being downloaded to. During a download it is possible to see the partial files but then they simply disappear.

It has been happening since Firefox 9 that whilst I am able to download files and they show as being downloaded they actually do not download and are never stored in the folder they are being downloaded to. During a download it is possible to see the partial files but then they simply disappear.

Valgt løsning

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

Læs dette svar i sammenhæng 👍 0

Alle svar (1)

more options

Valgt løsning

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"