Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

what will happen to my key if my hard disk is formatted, will the key work after my hard disk is formatted ?

more options

I want to know that, will my synchronized computer key will work if I format my hard disk because when hard disk is formatted then the key code will be erased , though I have saved my key will it work after formatting hard disk . let me know .

              let me also know that what will happen if I lose the key I had saved then how will I access my synchronized computer .
I want to know that, will my synchronized computer key will work if I format my hard disk because when hard disk is formatted then the key code will be erased , though I have saved my key will it work after formatting hard disk . let me know . let me also know that what will happen if I lose the key I had saved then how will I access my synchronized computer .

Valgt løsning

Hi!

Can you point to the information where it says that the information is backed up in our servers? If that's mentioned anywhere we need to clarify it.

The only reference I found is here: How do I set up Sync on my computer? and it specifically says that the information is synched across devices through our servers. If that's misleading, let me know so we can rephrase it.

Regarding storing the key in your pen-drive or any other back up system: This is the best solution and it will work smoothly after you format your computer. The key doesn't change when you format your computer so you will have no issues after all.

Læs dette svar i sammenhæng 👍 1

Alle svar (5)

more options

You need your key to access your information.

If you only store it in your computer and you erase your computer, you will lose it and you will not be able to access your Sync account UNLESS you have other device attached to your Sync account.

This is because Sync is not a back-up service and it will not cover your needs if you use it as such. Is a feature to sync your Firefox in different devices.

more options

You need the Sync key and the user name (email) and password to be able to reconnect to your sync account after formatting your hard drive, so make sure that you backup that data.
As posted above, sync isn't meant to be used that way and it is better to backup your personal profile data locally.


Ændret af cor-el den

more options

In the Firefox sync information it is mentioned that my data ( bookmarks , password est will be stored in the Mozilla servers , so even if I don't have backup of data I had mentioned above , I should be able to recover from Mozilla's server in my home computer after I format my hard disk of home computer.

                     The other thing I want to ask you is that will my key work after I format my hard disk because though I had copied the key in my pen drive , but will that key work after formatting hard disk of my home computer, this is important. 
                please explain in details
more options

Valgt løsning

Hi!

Can you point to the information where it says that the information is backed up in our servers? If that's mentioned anywhere we need to clarify it.

The only reference I found is here: How do I set up Sync on my computer? and it specifically says that the information is synched across devices through our servers. If that's misleading, let me know so we can rephrase it.

Regarding storing the key in your pen-drive or any other back up system: This is the best solution and it will work smoothly after you format your computer. The key doesn't change when you format your computer so you will have no issues after all.

more options

Thank you Ibai for answering to my query , I will point you where it is mentioned that sync data is stored in Mozilla server , What does it do ? it is here , were it is mentioned that data is stored in Mozilla servers .

                             I again thank you for taking trouble in solving my problem