Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I can't read email in two of my yahoo accounts, but I can in another one. All three work in IE.

  • 2 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af cor-el

sheepdog_169
sheepdog_169
more options

The inbox shows up for all accounts, but in two of them, I cannot check a box to delete or move the message, and clicking on the subject does not open the message. Also the message toolbar (delete, move, etc.), doesn't appear.

The inbox shows up for all accounts, but in two of them, I cannot check a box to delete or move the message, and clicking on the subject does not open the message. Also the message toolbar (delete, move, etc.), doesn't appear.

Alle svar (2)

user633449
user633449
more options

Update to Firefox 18. Update Firefox to the latest release

Then Reset Firefox. Refresh Firefox - reset add-ons and settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.