We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox 18.0.1 on PC will not launch from short cut or taskbar....again, second time........why????

  • 3 svar
  • 2 har dette problem
  • 5 visninger
  • Seneste svar af cor-el

more options

This has happen 2 times now. Last week then this week. Firefox is working fine, close the program, go and do something else then come back to it and it just won't launch. I tried again and again but to no avail. Removed Firefox then using EI go to download from the website and it won't work. (What?) I've had to go around the main web page and go to the international page and select English (US) and then it downloads and installs. Everything is back to normal. So my real question is....why does this keep happening???? Rather frustrating I must say.

This has happen 2 times now. Last week then this week. Firefox is working fine, close the program, go and do something else then come back to it and it just won't launch. I tried again and again but to no avail. Removed Firefox then using EI go to download from the website and it won't work. (What?) I've had to go around the main web page and go to the international page and select English (US) and then it downloads and installs. Everything is back to normal. So my real question is....why does this keep happening???? Rather frustrating I must say.

Alle svar (3)

more options

Do you get any error messages?

Make sure that Firefox closes properly and that there isn't a hanging Firefox or plugin-container process left in the task manager.

Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

See also:


You can use one of these to start Firefox in Safe mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

more options

Thanks for your reply.

I don't get an error message. Just nothing happens when I try to launch. Double-click. Nothing. Weird.

As for starting in safe mode....no dice. Tried that. Only thing that works is un-installing and re-installing.

I will try the Firefix/file > Exit routine this week. See if that does anything.


Peace.

more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: