Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Why does mozilla freeze up when I open an interactive site?

more options

When I open a site for games, mozilla freezes up. When I open up task manager and close plugin-co, it respond for a short while. If i repeat the process a couple of times, the site eventually stops freezing and I can scroll up and down.

When I open a site for games, mozilla freezes up. When I open up task manager and close plugin-co, it respond for a short while. If i repeat the process a couple of times, the site eventually stops freezing and I can scroll up and down.

Alle svar (1)

more options

Check your plugins are updated!

__________________________________________________________________________

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Upgrade your graphics drivers to use hardware acceleration and WebGL

Did this fix your problems? Please report back to us!