Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

All of my bookmarks have disappeared! Tried all the troubleshooting guides I can find, still nothing. Help!

  • 1 svar
  • 5 har dette problem
  • 12 visninger
  • Seneste svar af cor-el

more options

This evening when I opened firefox, all the tabs from my previous session were there, but all of my bookmarks and history had disappeared. I received an error message, and tried all of the troubleshooting advice on this age: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional I then tried resetting firefox, and so now all my tabs and theme are gone, but still my bookmarks have not reappeared. I have tried manually creating a new profile, and copying the old files, but that doesn't work either. My firefox is technically out of date because I have an old computer, and I know this might be part of the problem. But I really just want my bookmarks back! Thanks for your help.

This evening when I opened firefox, all the tabs from my previous session were there, but all of my bookmarks and history had disappeared. I received an error message, and tried all of the troubleshooting advice on this age: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional I then tried resetting firefox, and so now all my tabs and theme are gone, but still my bookmarks have not reappeared. I have tried manually creating a new profile, and copying the old files, but that doesn't work either. My firefox is technically out of date because I have an old computer, and I know this might be part of the problem. But I really just want my bookmarks back! Thanks for your help.

Alle svar (1)

more options

Did you previously try to delete all places.* (sqlite) files in the Firefox profile folder?

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Do you have any JSON backup files (bookmarks-####-##-##.json) in the bookmarkbackups folder that you can use to restore the bookmarks?