Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

firefox is treating my shift key like the back button.

  • 5 svar
  • 14 har dette problem
  • 1 visning
  • Seneste svar af cor-el

gschulz
gschulz
more options

i can't use the shift key or ctrl keys in firefox anymore. if i press the shift key, it works exactly like clicking the back arrow. if i use the ctrl key, the window zooms out. i have tried closing out of all firefox windows and re-opening them and rebooting my computer. neither had any effect.

i can't use the shift key or ctrl keys in firefox anymore. if i press the shift key, it works exactly like clicking the back arrow. if i use the ctrl key, the window zooms out. i have tried closing out of all firefox windows and re-opening them and rebooting my computer. neither had any effect.

Alle svar (5)

philipp
philipp
  • Moderator
more options

hello gschulz, are you scrolling with your mouse at the same time (shift & downscroll will go back in the history, ctrl+downscroll will decrease the zoom level)? maybe also test it with different hardware...

gschulz
gschulz Spørgsmålsstiller
more options

I wasn't touching the mouse at the time. I'll try it with different hardware.

gschulz
gschulz Spørgsmålsstiller
more options

You nailed it. It seems to have been my wireless keyboard. I don't know if a key was stuck or what it was, but the issue went away when I disconnected both the mouse and keyboard.

jamiemarie1
jamiemarie1
more options

I have the same problem and I am not using my mouse while hitting shift key- have uninstalled and reset firefox over 3 times. I have tried in IE and do not have the issue.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

jamiemarie1 created a new thread here: