Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox Browser download window errors

  • 2 svar
  • 1 har dette problem
  • 12 visninger
  • Seneste svar af soleille

more options

I installed the latest version of Firefox browser on a windows 7 laptop. When I download and save certain webpages and click on downloads under Tools, I notice there are errors on the download window. It looks as if the webpages I downloaded were not saved but when I re-save them the browser prompts it was saved. Is anyone else having problems with errors in the download window under Tools? Do I need to change settings on the browser?

I installed the latest version of Firefox browser on a windows 7 laptop. When I download and save certain webpages and click on downloads under Tools, I notice there are errors on the download window. It looks as if the webpages I downloaded were not saved but when I re-save them the browser prompts it was saved. Is anyone else having problems with errors in the download window under Tools? Do I need to change settings on the browser?

Alle svar (2)

more options

What kind of errors do you see?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.


Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 11.8 r800
  2. Shockwave Flash 11.6 r602

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32).

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
more options

Thank you very much for your reply Cor-el. I attached the download window image as requested. You can see all the files that were downloaded but shows only 1 mp4 file as not failed. The rest of them show the retry button. Sometimes the downloaded item does not even show up in this window.

The second image is of my browser and as you can see I have the Download Status Bar plugin for Firefox at the bottom and it shows the downloads completed. Let me know if you need more info. BTW I do keep multiple tabs open on the browser and I save them from session to session. Thanks again for any suggestions.