Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox will not access the internet, internet connection is ok, safari accesses it

more options

Address bar will not accept address. Google window will not search, either. Safari is working, Firefox and Chrome are not.

Address bar will not accept address. Google window will not search, either. Safari is working, Firefox and Chrome are not.

Valgt løsning

When did this start? Which version of Firefox?

For reference, Firefox 23.0 was released on Tuesday, August 6th, and Firefox 23.0.1 was just released on Friday, August 16th.

Does the address bar work normally in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is running, you can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

If Firefox is not running, hold the Shift key when starting Firefox to get the Safe Mode dialog.

Any difference?

Læs dette svar i sammenhæng 👍 1

Alle svar (1)

more options

Valgt løsning

When did this start? Which version of Firefox?

For reference, Firefox 23.0 was released on Tuesday, August 6th, and Firefox 23.0.1 was just released on Friday, August 16th.

Does the address bar work normally in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is running, you can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

If Firefox is not running, hold the Shift key when starting Firefox to get the Safe Mode dialog.

Any difference?