Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

cannot open attachments with my firefox. my wife can with IE

  • 2 svar
  • 5 har dette problem
  • 1 visning
  • Seneste svar af jrhjmh

more options

with firefox I cannot open attachments in my emails. I have been forwarding these emails to my wife's email. She is using internet explorer by yahoo through AT&t and then I have no trouble opening them on her email.

with firefox I cannot open attachments in my emails. I have been forwarding these emails to my wife's email. She is using internet explorer by yahoo through AT&t and then I have no trouble opening them on her email.

Valgt løsning

hello jrhjmh, are you a yahoo mail user and does it work when you access yahoo mail through this link?: https://mail.yahoo.com/

reference: https://support.mozilla.org/en-US/questions/971042

I'm not sure as to what exactly is going on, but it looks like yahoo has changed something on their side that makes certain old urls/servers dysfunctional (you may be currently using those because you've bookmarked them before or through your history) - at least quite a number of other users have reported that...
so using the generic address https://mail.yahoo.com/ as a bookmark should lead you to the current & working url.

Læs dette svar i sammenhæng 👍 3

Alle svar (2)

more options

Valgt løsning

hello jrhjmh, are you a yahoo mail user and does it work when you access yahoo mail through this link?: https://mail.yahoo.com/

reference: https://support.mozilla.org/en-US/questions/971042

I'm not sure as to what exactly is going on, but it looks like yahoo has changed something on their side that makes certain old urls/servers dysfunctional (you may be currently using those because you've bookmarked them before or through your history) - at least quite a number of other users have reported that...
so using the generic address https://mail.yahoo.com/ as a bookmark should lead you to the current & working url.

more options

Thank you, I'll contact AT&T about the yahoo problem. But now I can at least get my email attachments on firefox.