Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I keep getting a new tab asking me to update Firefox & JAVA but I already have the most current versions. I also am getting ads on the homepage

  • 2 svar
  • 2 har dette problem
  • 2 visninger
  • Seneste svar af cor-el

IG-Normy
IG-Normy
more options

After updating the most current Firefox I now get Ads on the home page that I can't get rid of even with the "X" box on the window. I have to shut down Firefox and start over to get anywhere. I didn't have this problem before the update. I also had a change to the new tab/page feature. I used to click for a new tab and a series of boxes would show where I've been so I can perhaps select one. That feature has changed and I now get a tab/page that says it is owned by AVG. Where is my old page

After updating the most current Firefox I now get Ads on the home page that I can't get rid of even with the "X" box on the window. I have to shut down Firefox and start over to get anywhere. I didn't have this problem before the update. I also had a change to the new tab/page feature. I used to click for a new tab and a series of boxes would show where I've been so I can perhaps select one. That feature has changed and I now get a tab/page that says it is owned by AVG. Where is my old page

Alle svar (2)

kobe
kobe
more options

If it opens in a new tab it is likely fake.

Can you post a link of it, you may also want to check for malware.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the browser.newtab.url pref(s) on the about:config page and reset user set (bold) prefs via the right-click context menu to the default value.

If you do not keep changes after a restart or otherwise have problems with preferences, see: