Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Can't save image in FF27 - win7 using context menu option. Does nothing.

  • 4 svar
  • 13 har dette problem
  • 21 visninger
  • Seneste svar af ronchambers

ronchambers
ronchambers
more options

When trying to save an image from a web page using FF27, I'm not able to get this to work using the option on the right click context menu. This is a very recent change. Problem occurs on both a desktop and laptop running Win 7.

I've searched using Google with no help found. There is a way to save the image if I use the Image Info option on the context menu so something is amiss.

RONC

When trying to save an image from a web page using FF27, I'm not able to get this to work using the option on the right click context menu. This is a very recent change. Problem occurs on both a desktop and laptop running Win 7. I've searched using Google with no help found. There is a way to save the image if I use the Image Info option on the context menu so something is amiss. RONC

Valgt løsning

There must have been some change in FF27 or 27.01 as the problem addon was one I've used for a very long time. Addon is PhotoMe which is a program and there is an option to also install as an addon.

Disappointedly, I removed it from both PCs and Firefox will now Save Image using the context menu.

Thanks again for your help.

RONC

Læs dette svar i sammenhæng 👍 2

Alle svar (4)

John99
John99
more options

Hi RonC,

I am actually using Windows 7 and Firefox 27 at the moment. It works for me, as expected.

  • Are you sure it is not saving the image ?
    • What happens or does not happen ?
      Do you get the location picker dialogue ?
      What about the green download arrowhead ?
      Any error messages ?
      Have you looked for any downloaded files ?
ronchambers
ronchambers Spørgsmålsstiller
more options

Answers after your questions.

I am actually using Windows 7 and Firefox 27 at the moment. It works for me, as expected. 

       Are you sure it is not saving the image ?  Positive
       What happens or does not happen ?  Context menu disappears
       Do you get the location picker dialogue ?  No
       What about the green download arrowhead ?  No green arrow
       Any error messages ?  None
       Have you looked for any downloaded files ?   Searched C drive for file name I saw at bottom of FF display with no success.

   Does that problem happen on all sites ?   Haven't found one where it works.
   Try on this site can you for instance save the avatar/Icon of users on the forum ?  Tried your avatar and no luck.
   Do other downloads work ok ?  File downloads go fine - green arrow etc.

Sending this and will do SafeMode test next.

RONC

ronchambers
ronchambers Spørgsmålsstiller
more options

In SafeMode, I am able to save image so I just reset my laptop version and will systematically reinstall the Extensions. I guess I need to watch updates of Extensions.

I noticed when Googling for help, that an addon called Image Save Toolbar had the same problem with FF27 as did. It has never been installed on either of mine.

Thanks for help.

RONC

ronchambers
ronchambers Spørgsmålsstiller
more options

Valgt løsning

There must have been some change in FF27 or 27.01 as the problem addon was one I've used for a very long time. Addon is PhotoMe which is a program and there is an option to also install as an addon.

Disappointedly, I removed it from both PCs and Firefox will now Save Image using the context menu.

Thanks again for your help.

RONC

Ændret af ronchambers den