We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

How do I fix it so that my videos and music don't play in delay mode nor skip through the footage or song?

  • 1 svar
  • 2 har dette problem
  • 2 visninger
  • Seneste svar af cor-el

more options

I have activated and deactivated plug ins for music and checked forums. Nothing has helped.

I have activated and deactivated plug ins for music and checked forums. Nothing has helped.

Alle svar (1)

more options

Note that your System Details List shows multiple Flash plugins.

  • Shockwave Flash 12.0 r0
  • Shockwave Flash 11.9 r900

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

Try to "disable the hardware acceleration" in the Flash Player.

See also:

Flash "Display settings" window: