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Messages marked as "not spam" keep going to spam folder

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dpabraham
dpabraham
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I receive messages in my spam folder which are not spam. I keep marking them as not spam, but subsequent messages keep going to spam. How do I stop this.

I receive messages in my spam folder which are not spam. I keep marking them as not spam, but subsequent messages keep going to spam. How do I stop this.

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If the email address in question in in your address book you need to look outside of Thunderbird for your problem, like the spam filter on your anti virus program. or is that internet security suite.

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Matt
Matt
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If the email address in question in in your address book you need to look outside of Thunderbird for your problem, like the spam filter on your anti virus program. or is that internet security suite.