Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I can't make Firefox 'see' Java, despite going through the steps recommended by Mozilla support.

more options

I just installed Firefox on a Windows 9 PC. One web-based application we use needs Java, which is installed on the PC. However, Java doesn't show up in the Firefox plug-ins list, and none of the troubleshooting tips at Mozilla support makes it appear there and work. The application requires Java 6 update 7, which is not the latest update.

I just installed Firefox on a Windows 9 PC. One web-based application we use needs Java, which is installed on the PC. However, Java doesn't show up in the Firefox plug-ins list, and none of the troubleshooting tips at Mozilla support makes it appear there and work. The application requires Java 6 update 7, which is not the latest update.

Alle svar (2)

more options

FF will block old Java versions for security reasons.

more options

Oh. The application specifies an older update of Java. Thanks.