Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Youtube videos refreshing automatically after 3-5 seconds. The resolution quality options also disappear when it happens. What's causing this?

  • 1 svar
  • 3 har dette problem
  • 1 visning
  • Seneste svar af cor-el

more options

After clicking on a youtube video it will play for 3-5 seconds. Then the video will refresh (not the entire site). The gear that allows you to change quality will still be there but when I click it all of the quality options disappear. Then the video plays fine but I'm stuck watching it in 480p. It doesn't happen on chrome or even when I play a youtube video in a private window! This started happening about a week ago and it's getting really annoying watching 480p videos and listening to the first 3-5 seconds of every video twice.

After clicking on a youtube video it will play for 3-5 seconds. Then the video will refresh (not the entire site). The gear that allows you to change quality will still be there but when I click it all of the quality options disappear. Then the video plays fine but I'm stuck watching it in 480p. It doesn't happen on chrome or even when I play a youtube video in a private window! This started happening about a week ago and it's getting really annoying watching 480p videos and listening to the first 3-5 seconds of every video twice.

Valgt løsning

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Læs dette svar i sammenhæng 👍 0

Alle svar (1)

more options

Valgt løsning

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.