Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I have accidently deleted a saved user and password how do i restore it

  • 2 svar
  • 2 har dette problem
  • 1 visning
  • Seneste svar af cor-el

bigpapap
bigpapap
more options

my user name and password was saved and would automatically populate every time I opened the site. I went into settings and accidentally removed that from the list. How do i get it back to saved?

my user name and password was saved and would automatically populate every time I opened the site. I went into settings and accidentally removed that from the list. How do i get it back to saved?

Alle svar (2)

Riya
Riya
more options

You can only restore your deleted password if you have the back up copy of the files signons.sqlite and key3.db .

Go to- AppData>>Mozilla>>Firefox>>Profile 

and see if you can find it.

I hope it helps.

Ændret af Riya den

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

unfortunately on Windows XP there aren't any previous versions of files available via System Restore, so if you do not remember the password and also do not have a bacukp copy of the above mentioned signons.sqlite and key3.db files then you are out of luck and you need to contact the website and ask to send a new password.