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Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Updated to 28.0 on Mac and use Comcast. Can get homepage, but it won't let me sign in. Sticks @ "read privacy-policy.trustee.com" forever. Tried all suggestion

  • 4 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af cor-el

stljan
stljan
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Tried everything on same question: Cleared history, cookies, and cache; tried safe mode, disabled extensions, disabled add-ons, reset Firefox, installed new copy (not just update), verified disk, ran and repaired disk permissions. What now? Thanks!

Tried everything on same question: Cleared history, cookies, and cache; tried safe mode, disabled extensions, disabled add-ons, reset Firefox, installed new copy (not just update), verified disk, ran and repaired disk permissions. What now? Thanks!

Alle svar (4)

stljan
stljan Spørgsmålsstiller
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Note: I CAN sign in on Chrome.

cor-el
cor-el
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  • Top 10 Contributor
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Try to disable IPv6 (check for other possible causes as well).

stljan
stljan Spørgsmålsstiller
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I didn't need to try your last suggestion. Magically, the next day I could sign in! Maybe a comcast problem? Thank you for your suggestion, though. I was going to try it if the problem had not rectified itself.

cor-el
cor-el
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  • Top 10 Contributor
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Some more information:

The most likely cause of such issues is usually a problem with cookies.

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.