Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
2. Under "Time range to clear", select "Everything".
3. Now, click the arrow next to Details to toggle the Details list active.
4. From the details list, check Cache and Cookies and uncheck everything else.
5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

And if this turns out to also do the same thing in a new profileUse multiple profiles in Thunderbird please check out https://dev.webcompat.com there is a team working addressing compatibility issues across browsers for many sites.

When Firefox 26 was released, users complained that Firefox's mixed content blocking feature was preventing access to comms. I don't know whether this is the same problem (did you recently update from Firefox 25 or earlier?) or a new issue.

Earlier thread for reference:

• i play battlepirates and have to keep unblocking so i get comms .is there any way to make it perminant as its a pain having to go through the same routine time

This on the KIXEYE forum from today might be related:

• I need help, I do not chat works sector - KIXEYE.com