Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

How can I fix Version 24.5.0 (installed today), which cannont communicate with any external URLs or mail servers?

  • 1 svar
  • 4 har dette problem
  • 1 visning
  • Seneste svar af christ1

more options

I am using Windows XP, v 5.1 w/ Service Pac 3 installed. Was running earlier version until automatic update at @1730 hours (EDT), April 30, 2014. After auto update to 24.5.0, the "What's New" tab has the note "The connection was refused when attempting to contact live.mozillamessaging.com." and when I try to access e-mail servers, I get a pop-up note "could not connect to mail server [e-mail address], connection was refused" on one account and it hangs trying to connect to "pop.secureserver.net" or the mail server for two other accounts. I have restarted with Add-Ons disabled and all the problems continue to exist. I can read the e-mails via my browser on the appropriate server, so I know it is not a server issue. Server settings for e-mail are correct according to e-mail service providers. How does this get fixed?

I am using Windows XP, v 5.1 w/ Service Pac 3 installed. Was running earlier version until automatic update at @1730 hours (EDT), April 30, 2014. After auto update to 24.5.0, the "What's New" tab has the note "The connection was refused when attempting to contact live.mozillamessaging.com." and when I try to access e-mail servers, I get a pop-up note "could not connect to mail server [e-mail address], connection was refused" on one account and it hangs trying to connect to "pop.secureserver.net" or the mail server for two other accounts. I have restarted with Add-Ons disabled and all the problems continue to exist. I can read the e-mails via my browser on the appropriate server, so I know it is not a server issue. Server settings for e-mail are correct according to e-mail service providers. How does this get fixed?

Valgt løsning

Make sure Thunderbird isn't blocked by a personal firewall.

Læs dette svar i sammenhæng 👍 1

Alle svar (1)

more options

Valgt løsning

Make sure Thunderbird isn't blocked by a personal firewall.