Forum der Gemeinschaft Firefox

HELP! I've been with Firefox for decades and I've lost the Icon for Firefox (left main screen) and the icon on my lower power bar to summons Firefox. I'm asking you as there is no phone number for Firefox support and I need those icons. PLEASE HELP or show me how to re-create those icons.

Richard Walker rwalker69@sbcglobal.net

For the past few days now I've been getting a PR_END_OF_FILE_ERROR when I try to use certain websites such as Reddit or Tumblr. The problem occurs on both my PC and mobile when using Firefox. I can access the websites just fine using other browsers.

I've tried the solutions listed here: https://appuals.com/pr-end-of-file-error/

But none of them have worked. I've also tried renaming the 'cert9.db' file in my profile folder, but that hasn't worked either.

no one can hear me in google meet (google's video chat website) on firefox only. I dont have this issue on chrome or safari or zoom. so its not the microphone. It's firefox. I had this same issue months ago and i reported it a few times and it was eventually fixed. and i dont know who fixed or how it was fixed. I've tried everyone's suggestions from New Profile, to disabling extensions. Nothing is working. If the issue isnt happening on safari or chrome or zoom, the issue has to be firefox. I'm using a 128gb Mac Studio M2 Ultra. Sonoma 14.6.1. Firefox 130.0.1 (64-bit). I wanted to test if the firefox issue was just with my desktop computer, so I went to my macbook pro this morning and went to https://meet.google.com/ and the website refused to load and just gave me 404 errors. See attached screenshot. PLEASE HELP ME FIX THIS, THIS HAS PERSISTED FOR AT LEAST 2-3 WEEKS NOW.

I am RE-ASKING this question because the person who responded to the previous iteration provided no help whatsoever. I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requiring me to Force Quit. It stopped working on Thursday, 9/12, which, I notice, was the day it was last modified with an automatic upgrade. I have quit and tried restarting multiple times, but am unable to get into it at all and, therefore, cannot access Troubleshooting Mode. I have NOT yet tried deleting it and downloading a fresh copy. I would like, if possible, to retain my open tabs, Bookmarks, and History.

Websites won't load. I had max protection and DNS enabled, it worked, then one day it stopped and I got an error that they couldn't resolve the DNS connection. So then I moved it back to Standard protection, and now sites load intermittently. Facebook loaded fine an hour ago, now it says "We can’t connect to the server at www.facebook.com." I have no extensions, not connected to a VPN right now, have tried restarting, and other browsers work fine.

ChatGPT will not open in Firefox I have cleared caches etc checked for updates. However i can open on my iPhone using Safari and then I downloaded Chrome and can access via Chrome so this leads me to assume that the issue is with Firefox!! Please advise.

Hi - have been having an issue since 128 where I can't select items in certain menus in Firefox with the mouse. Each time I open Firefox, it works once. Subsequently, the focus in the menu is completely off from where I put my mouse, and I can't click anything. (I would upload a video, but there doesn't seem to be a way). An example of the behavior is: -hamburger menu open. Mouse is on 'Translate page', but focus is on 'save page as'.

• This happens with both the trackpad and the mouse.
• I don't experience this issue with other applications.
• I can navigate some of the menu options with the keyboard. For example, in the Bookmark menu I can select Save, but not Remove bookmark.
• I don't have any issue with the main nav bar (File, Edit, etc)

This applies to for example: Save bookmarks (cmd+d), Hamburger Menu, and the new Translation dialog (where it prompts you to translate). I can't inspect them to see if they are all the same component that is causing the issue, because they disappear if you choose Inspect. (I'm unable to see a "Disable popup autohide" setting in my meatball menu, as described here). I also tried the steps listed [https://support.mozilla.org/en-US/que.../957538] here. Things I have tried:

• resetting PRAM/SMC just in case
• disabling hardware acceleration
• starting in safe mode
• refreshing Firefox
• updating to the latest version (twice)

machine: MacBook Pro Retina, 13-inch, Mid 2014

For the past two days Firefox 130.0.1 64bit has been hanging up on the Wall St Journal web site a couple of times a day. Mouse clicks won't work on the web page, but still do up on the tab areas. Not so coincidentally this is when Firefox updated itself to this version. Closing FF and restarting it is the only solution I've found.

I don't find any simple way to roll back to the prior version though (whatever that was) to verify the problem. The website wants me to select from a thousand versions, download, screw around with FTP, etc. Obvious process for developers perhaps, but for common users not so much.

Is there a simple way to tell my FF installation to just roll back to where it was?

For the last 6 or so months I was having an issue with youtube loading the page but not loading the video or loading it at the lowest resolution and running for under 30 second before stop and never loading again. Now I am receiving a pr_end_of_file_error on most pages for Firefox. Bilibili.com seems to work just fine. I have no proxy, no VPN, I have refreshed Firefox, and created a new profile. None of this has resolved the problem and now I am wishing for when youtube just wouldn't load the videos.

The last time this happened, I had to delete and reinstall my security software. After that, I did not download another Firefox update for fear it would happen again. Apparently, the latest update was installed without notifying me, and now it's happening again. Are you ever going to fix this problem? I should not have to reinstall my security software every time you issue an update!

To whom it may concern, My firefox on a Mac running 14.7.1 crashes on every site that I try to access. It goes to the below image that states "gah, etc". I have sent in mutliple crash reports and followed the troubleshooting on the forums. Steps followed so far -Restarted Firefox -Restarted Mac - Cleared Cache and temporary files -Cleared startup cache -disabled extensions -refreshed firefox -upgraded Mac OS

My next option seems to be to uninstall the programs and reinstall it, but I am worried about losing all saved information including passwords, bookmarks, etc. I cannot even access mozilla's site nor the ability to turn sync on.

Any thoughts would be welcome. Thank you, Adam

I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requiring me to Force Quit. It stopped working on Thursday, 9/12, which, I notice, was the day it was last modified with an automatic upgrade. I have quit and tried restarting multiple times, but am unable to get into it at all and, therefore, cannot access Troubleshooting Mode. I have NOT yet tried deleting it and downloading a fresh copy. I would like, if possible, to retain my open tabs, Bookmarks, and History.

Please advise—and many thanks!

Hi..

I cannot comment on someone "live" in tiktok using firefox browser while from browser in Edge, i have no issue. I cannot type in the comment box to comment at all, not sure what is wrong?

We use the "Shopping" tab to view comparison products daily. Problem has started some months ago.

Results of searches used to stay on screen in a "scrollable" pattern at topline and below all others would be from near and far... Now we always get a 1sec flash with results like before then the disappear. Showing only random locations and hard to see the comparison in those results... We no longer see Trademe, Temu and other businesses as that result disappears very quickly. Cant find anything else to change in settings if its location related or other??

Hopefully this make sense? ;) We are running Win10, and FF 130.0.1 - location is set to New Zealand.

TIA Chris