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My Firefox crashes a lot including every time I try to open Troubleshooting

  • 1 wótegrono
  • 3 maju toś ten problem
  • 2 naglěda
  • Slědne wótegrono wót FredMcD

GerryFitzsimmons
GerryFitzsimmons
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Firefox stops working when I try to open attachments. I can't follow the instructions to fix the problem because it stops working when I click on Troubleshooting.

Firefox stops working when I try to open attachments. I can't follow the instructions to fix the problem because it stops working when I click on Troubleshooting.

Wšykne wótegrona (1)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.