Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Firefox crashes

  • 1 wótegrono
  • 2 matej toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót cor-el

sharronC
sharronC
more options

Firefox crashes for any ask.com page. This does not happen in safe mode. It does not happen with IE. I used Norton Security Safe Search in Firefox and IE. I have Windows 7 with Norton Security safesearch. I have gone through the exercises in the helps section and it still happens. Here are the most current 5 reports:

bp-d2a4934d-2333-4df6-a766-256552140809 8/9/2014 11:44 AM bp-9a9517e8-a712-4e79-bd10-c60332140809 8/9/2014 11:42 AM bp-a997f398-e77f-45eb-996e-1ba2a2140809 8/9/2014 11:41 AM bp-0dbcca3b-162c-4093-8e71-8c7c22140809 8/9/2014 11:08 AM bp-cc548786-418e-407f-ab6b-89f942140809 8/8/2014 10:23 PM

Firefox crashes for any ask.com page. This does not happen in safe mode. It does not happen with IE. I used Norton Security Safe Search in Firefox and IE. I have Windows 7 with Norton Security safesearch. I have gone through the exercises in the helps section and it still happens. Here are the most current 5 reports: bp-d2a4934d-2333-4df6-a766-256552140809 8/9/2014 11:44 AM bp-9a9517e8-a712-4e79-bd10-c60332140809 8/9/2014 11:42 AM bp-a997f398-e77f-45eb-996e-1ba2a2140809 8/9/2014 11:41 AM bp-0dbcca3b-162c-4093-8e71-8c7c22140809 8/9/2014 11:08 AM bp-cc548786-418e-407f-ab6b-89f942140809 8/8/2014 10:23 PM

Wšykne wótegrona (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with your Norton software as you can see by the presence of DLLs that belong to Norton components in the crash reports. bp-d2a4934d-2333-4df6-a766-256552140809 

Ø 11 	coFFPl31.dll 	coFFPl31.dll@0x34c15 	
Ø 12 	coFFPl31.dll 	coFFPl31.dll@0x34134 	
Ø 13 	coFFPl31.dll 	coFFPl31.dll@0x1ccea 	
Ø 14 	coidsafe.dll 	coidsafe.dll@0xa4786 	
Ø 15 	coidsafe.dll 	coidsafe.dll@0xa7846

You will have to contact Norton for support in cases of issues with their software.