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Video calling with Firefox & waterfox is not working - help me with indipensable technical support!

  • 4 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Ponpal Johnson

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Hi! Hope you are doing well. I need your help, I am an user experience trainee performing usability tests and cross browser compatibility tests on a website. The problem is about video calling using firefox browser, while it was working properly with chrome.

Hi! Hope you are doing well. I need your help, I am an user experience trainee performing usability tests and cross browser compatibility tests on a website. The problem is about video calling using firefox browser, while it was working properly with chrome.

Wót Ponpal Johnson změnjony

Wšykne wótegrona (4)

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Are you using inbuild firefox video calling or third party like facebook, Google Hangout?

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Waterfox is a 3rd party build, it isn't made by Mozilla.

Does that work when using an official 32-bit Firefox build? http://www.mozilla.com/en-US/firefox/all.html

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I tested the VIDEO CALLING COMPATIBILITY, and observed the following: Hardware(Cam & Mic) use permission dialog appears, if i click on "Allow" Cam LED glows, but not sure whether Cam works. Screen is blacked out, no video transit. No audio transit.

Yet, at typical conditions as i checked locally, both Cam & Mic works. Also, works pretty well in google chrome browser.

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Thanks to Mozilla Foundation! :) Thanking you, Mozillians whomsoever concerned about this issue! ❤ mozillians & ❤ mozilla