Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Firefox crashes

  • 1 wótegrono
  • 3 maju toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót guigs

more options

Firefox crashes really often last few weeks. Most of the time it is related to the flash player. since I use the latest version of flash player I dont have the same problem on other browsers such as Chrome, Internet Explorer.

My crash id is: bp-03535531-e457-44e1-bf4d-6cdef2141021

Thanks for your help.

Firefox crashes really often last few weeks. Most of the time it is related to the flash player. since I use the latest version of flash player I dont have the same problem on other browsers such as Chrome, Internet Explorer. My crash id is: bp-03535531-e457-44e1-bf4d-6cdef2141021 Thanks for your help.

Wšykne wótegrona (1)

more options

Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.