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Firefox starts but without search engines and will not access web pages but if I keep restarting it eventually it loads correctly

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Rdthomas_61
Rdthomas_61
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When I click the icon to start Firefox, it starts but will not access web pages nor does it have the search engines installed. I must restart it several times before it loads correctly. I am running Windows 7 and the latest version of Firefox

When I click the icon to start Firefox, it starts but will not access web pages nor does it have the search engines installed. I must restart it several times before it loads correctly. I am running Windows 7 and the latest version of Firefox

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You
You
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Reset Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox" that looks like this: Button reset. Click on it.
  3. Firefox will close and reset. After it is done, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.