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Can't open Microsoft Word document through SharePoint

  • 2 wótegronje
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót snarkinator

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Since upgrading to Firefox 35, I am no longer able to open Microsoft Word files through SharePoint. When I select "Edit in Microsoft Word," I get the error message "No connectivity with the server. [FILENAME] can't be opened because the server couldn't be contacted."

Note that this is specific to my Mac. I can open Word files on SharePoint when I use my VMWare Windows simulator.

Any suggestions for a fix?

Since upgrading to Firefox 35, I am no longer able to open Microsoft Word files through SharePoint. When I select "Edit in Microsoft Word," I get the error message "No connectivity with the server. [FILENAME] can't be opened because the server couldn't be contacted." Note that this is specific to my Mac. I can open Word files on SharePoint when I use my VMWare Windows simulator. Any suggestions for a fix?

Wšykne wótegrona (2)

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No dice. This is an issue specifically with my Mac connecting to our SharePoint server.

I'm hoping to fix it with a change in Firefox's about:config settings. An earlier issue I had with my Mac connecting to our SharePoint system overall was corrected by altering the network.negotiate-auth.allow-insecure-ntlm-v1 line, but this problem seems to be something new!