We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

sync upgrade - find synced devices to unlink

  • 4 wótegrona
  • 3 maju toś ten problem
  • 6 naglědow
  • Slědne wótegrono wót the-edmeister

dzellmer
dzellmer
more options

I would like to complete the sync upgrade, but I am unsure how many devices I currently have set up to sync. I have numerous desktop, tablet, and android devices that I use from time to time. Is there a way to unlink devices from a single location (or to determine what devices are actively syncing)?

I would like to complete the sync upgrade, but I am unsure how many devices I currently have set up to sync. I have numerous desktop, tablet, and android devices that I use from time to time. Is there a way to unlink devices from a single location (or to determine what devices are actively syncing)?

Wšykne wótegrona (4)

kushagra
kushagra
more options

Hey please read the following article may this can resolve your problem better https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

thank you

dzellmer
dzellmer Pšašaŕ
more options

I have already reviewed that article. My question is: how do I know if ALL my devices have been unlinked from the old sync?

timn
timn
more options

I have a similar problem. Mozilla suggests: Step 1: Unlink all of your devices from the old Sync

What if I do not have access to a device to unlink it from the old Sync?

the-edmeister
the-edmeister
  • Moderator
more options

The upgrade is only needed when you're going from a Firefox 28 (or older version) of Firefox to a Firefox 29 or later version of Firefox.

dzellmer,

If you are using Firefox for Android, are you even using the old Sync. AFAIK, Firefox for Android was only a Firefox 29-plus version, using the new Sync. There is no "one location" to look and see if devices are Unlinked (called Disconnect, currently), You need to "Disconnect" in Options > Sync on each device individually. Best done on all devices before you upgrade Sync on the first device.

timn, If you don't have access to a device you can't unlink it from the old Sync, nor can you Connect it to the new Sync. So it isn't an issue.