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How do I get rid of Parent Control?

eugenemathison
eugenemathison
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How do I get rid of Parent Control? It blocks things that I need and I don't ever recall setting a password to unblock.

How do I get rid of Parent Control? It blocks things that I need and I don't ever recall setting a password to unblock.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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I don't want to get you in trouble with someone else who is managing your computer or your network, so if that is an employer or parent, you might check with them first.

Do you think this is caused by a Firefox add-on? You could test in Firefox's Safe Mode. That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any difference?