Firefox crashes
ive had this problem alot before but now i cant fix it i have tried all of the steps uninstall, making sure its up to date starting it in safe mod nothing works it starts up but right when i click on it it crashes. usually when i click on firefox to start it it also start two windows at the same time but they both crash.
Crash ID: bp-8d6fc79e-f35c-4b2e-9e3f-379292160303
Wubrane rozwězanje
Hello koolmanya, please try a new firefox profile and see if the issue persist.
thank you
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Wubrane rozwězanje
Hello koolmanya, please try a new firefox profile and see if the issue persist.
thank you
sounds like a good idea but i have tons of saved bookmarks. am i able to keep those?
koolmanya said
sounds like a good idea but i have tons of saved bookmarks. am i able to keep those?
Definitely, see : Recovering important data from an old profile
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
https://support.mozilla.org/kb/back-and-restore-information-firefox-profiles
thank you
in order to do any of those steps id have to be able to use firefox but my whole problem is that i cannot open it and use it cause it stops working every time its open.
alright i did it i made a new profile and the issue is no longer here it seems, so how did i transfer my bookmarks cause the addons etc are easly redone ?
Transfer the places.sqlite file from your old Firefox profile folder in to your new one. You can find both profile folders at %APPDATA/Mozilla/Firefox/Profiles
The places.sqlite file contains your bookmarks, downloading & browsing history. If you wish to transfer your passwords as well, just move over key3.db and logins.json.
well through a very complicated means i managed to transfer my booksmarks to the new profile and chrome just ot be safe thanks for all the help