Product Firefox Version 44.0 Build ID 20160125134356 Release Channel release OS Linux OS Version 0.0.0 Linux 3.13.0-74-generic #118~precise1-Ubuntu SMP Fri Dec 18 10:38:55 UTC 2015 x86_64

bp-f0281884-c84b-47d4-bc9c-d9b0e2160211 bp-2cce7071-de5b-485b-8045-e8a652160211

Signature: ssl_LookupSID | ssl2_BeginClientHandshake

This is for Sumo's Related Bugs 1233671 UNCONFIRMED --- Firefox 43 crashes regularly

1110027 UNCONFIRMED --- crash in ssl_LookupSID | ssl2_BeginClientHandshake ++++++++++++++++++++++++++++++++++++++++++++++ bp-9d7e8395-1f05-485c-b338-d5e6a2160210

Signature: js::jit::EnterBaselineMethod

This is for Sumo's Related Bugs 1200685 RESOLVED DUPLICATE crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&)

1034706 NEW --- crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&)

956980 RESOLVED DUPLICATE crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&) mostly with cached documents

I've called the big guys to help you. Good luck.

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 73 Release Date February 5, 2016 http://java.com/en/download/manual.jsp

I upgraded the java version, but the browser still crashes.

Your browser says it have unknown plugin which seems as virus best way is to reset it. Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

1. Open the Troubleshooting Information page using one of these methods:
   • Click the menu button , click help and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
   • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

• https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
• http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

• http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Sourjobraato Banerjee said

Your browser says it have unknown plugin which seems as virus best way is to reset it. Hello, The Refresh feature (called "Reset" in older Firefox versions)

unknown plugin where?

If you mean Extension listed as {972ce4c6-7e08-4474-a285-3208198ce6fd} then that is the ID of the default Firefox theme.

Note this is on Linux and not Windows and the Refresh feature is a overkill way of creating a new Profile to test.

I don't have any plugins running in the background on my new profile