We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Firefox crashes When launching, Have done clean install with same result

  • 1 wótegrono
  • 1 ma toś ten problem
  • 5 naglědow
  • Slědne wótegrono wót philipp

more options

I tried a clean install with the same results. I followed the troubleshooting as well.

I have my crash files to share.

Crash ID: bp-30b2bc2d-5d58-4cf8-8e05-634642160822

Crash ID: bp-5213a2ee-6d9c-42b4-90e1-0d5d32160822

Crash ID: bp-df96fbbb-10a0-45a4-9d1f-b16de2160822

I tried a clean install with the same results. I followed the troubleshooting as well. I have my crash files to share. Crash ID: bp-30b2bc2d-5d58-4cf8-8e05-634642160822 Crash ID: bp-5213a2ee-6d9c-42b4-90e1-0d5d32160822 Crash ID: bp-df96fbbb-10a0-45a4-9d1f-b16de2160822

Wšykne wótegrona (1)

more options

hi gbfan10, thanks for providing your crash ids. unfortunately this crash is caused by websense endpoint security software that is running on a device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/