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I can't print from Firefox but can from Google Chrome using windows10

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dearden
dearden
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I can't print from Firefox to my Brother printer model DCP-J715W, but using Google Chrome I have no problems my OS is Windows 10 have been using Firefox for a number of years to the same printer with no problems, is the new version of Firefox compatable with my printer?

I can't print from Firefox to my Brother printer model DCP-J715W, but using Google Chrome I have no problems my OS is Windows 10 have been using Firefox for a number of years to the same printer with no problems, is the new version of Firefox compatable with my printer?

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cor-el
cor-el
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See:

You can check for sandbox security related issues.

You can set this pref to 2 or 1 on the about:config page to lower the sandbox security setting.

  • security.sandbox.content.level = 1
  • close and restart Firefox to make the change effective.

If '1' still doesn't have effect then try '0' to disable the sandbox.

If this didn't work then undo/reverse the change and reset the pref via the right-click context menu to the default value.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

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