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Firefox will not launch anymore, is it because I'm still using XP?

  • 3 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Shadow110

appsbygreg
appsbygreg
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I've re-downloaded and installed, but when it comes to launching it won't. When I try to re-install it tells me to close Firefox and it's not open (launched). I've removed it from my programs and re-installed but still won't launch.

I've re-downloaded and installed, but when it comes to launching it won't. When I try to re-install it tells me to close Firefox and it's not open (launched). I've removed it from my programs and re-installed but still won't launch.

Wšykne wótegrona (3)

philipp
philipp
  • Moderator
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hi, it's not because you're still on xp - you'll soon receive no more firefox security updates for that outdated system, but firefox will still be able to run.

as this is often a symptom that's caused by malicious software on a system, please run a scan with various different security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner. Troubleshoot Firefox issues caused by malware

appsbygreg
appsbygreg Pšašaŕ
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None of the tools recommended will run on XP. Are there tools that will run with XP?

Shadow110
Shadow110
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Malwarebytes does : Windows XP (Service Pack 3 or later, 32-bit only)

this was in the list and does support XP

Google the results before doing anything. Save the Report. If need to contact support for help. Good people, i own the product.