Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Installing a second email address

  • 3 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Toad-Hall

more options

I use 2 email addresses and installed one when I downloaded and installed Thunderbird. I’m trying to add the other email address to Thunderbird. Both addresses previously have worked OK with Outlook.

I on click Account Settings in the Tools menu, then Account Actions and then Add Mail Account. I enter the relevant information and click on Continue and what I get is ‘Thunderbird failed to find the settings for your email account’.

What am I doing wrong?

I use 2 email addresses and installed one when I downloaded and installed Thunderbird. I’m trying to add the other email address to Thunderbird. Both addresses previously have worked OK with Outlook. I on click Account Settings in the Tools menu, then Account Actions and then Add Mail Account. I enter the relevant information and click on Continue and what I get is ‘Thunderbird failed to find the settings for your email account’. What am I doing wrong?

Wubrane rozwězanje

re :what I get is ‘Thunderbird failed to find the settings for your email account’.

Thunderbird tends to auto look for imap server, but maybe you need pop. when you see the failure notice, click on 'Manual Config' so you can manually enter data. Make sure you are choosing the correct server Type POP or IMAP.

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (3)

more options

Wubrane rozwězanje

re :what I get is ‘Thunderbird failed to find the settings for your email account’.

Thunderbird tends to auto look for imap server, but maybe you need pop. when you see the failure notice, click on 'Manual Config' so you can manually enter data. Make sure you are choosing the correct server Type POP or IMAP.

more options

After several attempts at manually entering data I think its all working now.

Many thanks Toad-Hall.

more options

If my instructions to set info manually helped to solve the issue, could you mark that comment as 'Chosen solution' to set this question as solved.

Good to hear all is up and working.