Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Firefox 63 Linux: tabs go blank and cannot be refreshed

  • 2 wótegronje
  • 1 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót Moilleadóir

more options

Since 63 arrived tabs that were loaded will randomly go blank, showing a loading animation. They cannot be refreshed and the only solution is to close the tab and recreate it. Since this seems to happen a lot with a Facebook *pinned* tab this makes pinning rather useless now.

Since 63 arrived tabs that were loaded will randomly go blank, showing a loading animation. They cannot be refreshed and the only solution is to close the tab and recreate it. Since this seems to happen a lot with a Facebook *pinned* tab this makes pinning rather useless now.

Wšykne wótegrona (2)

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

more options

I am using Linux. Firefox hardware acceleration is automatically disabled - there is no support for it AT ALL. If you switch it on it does nothing.

I am using the default theme.

Using a manually downloaded version of Firefox sounds like a bad idea for ongoing security and stability. I’ll stick with the official repo thanks.

I will try Safe Mode eventually, but it makes using Firefox so difficult (e.g. not having access to a password manager) that it will be really painful running it long enough for this fault to appear.

I’m 99% sure this is related to the major changes that were released for Linux (Windows got them ages ago) with version 63.