Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

On Instagram I can no longer post even a one word comment when using Firefox. No problem on Chrome. Solution?

  • 3 wótegrona
  • 1 ma toś ten problem
  • 7 naglědow
  • Slědne wótegrono wót kl2

more options

When trying to post I get a message saying "Couldn't post comment" but when I try to post on Chrome it works fine.

When trying to post I get a message saying "Couldn't post comment" but when I try to post on Chrome it works fine.

Wšykne wótegrona (3)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

I went into Manage Data, chose the Instagram site and deleted all. Comments working perfectly now. FYI, my saved login info was not deleted! Thank you for this simple and easy fix!

more options

OOPS! It only works once. I posted a comment with no problem. But when I tried to post a second comment, I got the unable to post message. I repeated my first steps. It worked again, but only for one time. What now?