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I can't open Firefox Brower on my laptop.

  • 3 wótegrona
  • 2 matej toś ten problem
  • 9 naglědow
  • Slědne wótegrono wót McCoy

djrpai
djrpai
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I keep getting window message " Firefox is already running. The old firefox process must be closed. " I have tried uninstalling and reinstalling but keep getting the same problem

I keep getting window message " Firefox is already running. The old firefox process must be closed. " I have tried uninstalling and reinstalling but keep getting the same problem

Wšykne wótegrona (3)

McCoy
McCoy
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Hello djrpai,

Would you please take a look at these articles :

https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding

and :

https://www.askvg.com/fix-firefox-is-already-running-but-is-not-responding-error-message/

'Hope one of those will work for you .....

McCoy
McCoy
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Do you by any chance use Kaspersky ?

I'm asking because of the OPs last post in this thread :

https://support.mozilla.org/en-US/questions/1271943

Also see :

Two users having the same problem in this thread :

https://support.mozilla.org/en-US/questions/1272635

And another one here :

https://support.mozilla.org/en-US/questions/1272576

McCoy
McCoy
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Just in case that you are using Kaspersky; please see this thread :

https://support.mozilla.org/en-US/questions/1272635