Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

"Firefox can't update to the latest version" popup

  • 1 wótegrono
  • 1 ma toś ten problem
  • 7 naglědow
  • Slědne wótegrono wót FredMcD

WizardOfWaHI
WizardOfWaHI
more options

I'm on my laptop w/Win 10. I keep getting a popup with "Firefox can't update to the latest version," but if I select "Download Firefox" I get a page about FF for Android (I already have FF for Android 80.1.2.) I manually downloaded and updated FF to 80.0.1. Going to Help>About, FF tells me "Firefox is up to date." But I still get the FF can't update popup. I don't want to turn off the notification in case there really is a problem (actually, I don't know that there isn't a problem, but if there is, there's nothing I know that I can do about it).

I'm on my laptop w/Win 10. I keep getting a popup with "Firefox can't update to the latest version," but if I select "Download Firefox" I get a page about FF for Android (I already have FF for Android 80.1.2.) I manually downloaded and updated FF to 80.0.1. Going to Help>About, FF tells me "Firefox is up to date." But I still get the ''FF can't update'' popup. I don't want to turn off the notification in case there really is a problem (actually, I don't know that there ''isn't'' a problem, but if there is, there's nothing I know that I can do about it).

Wšykne wótegrona (1)

FredMcD
FredMcD
more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org


You can report such a site at; http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page which is the same when done while on site by going to Help > Report Web Forgery

http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse

https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams