Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Email address of Firefox Sync Account does no longer exist

  • 2 wótegronje
  • 2 matej toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót karl.schwerdt

karl.schwerdt
karl.schwerdt
more options

Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account years ago, but now I cannot even close the corresponding Firefox Sync account. Thanks y'all for your help!! Karl

Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account years ago, but now I cannot even close the corresponding Firefox Sync account. Thanks y'all for your help!! Karl

Wšykne wótegrona (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you no longer have access to the email account then you are out of luck with removing or disconnecting services associated to this account unless you have access to a device that is still connected.

karl.schwerdt
karl.schwerdt Pšašaŕ
more options

Hi cor-el,

thanks for your reply, but this doesn't exactly solve my problem, I probably did not state my question clear enough. I don't need access to this account, I just wanted Mozilla to DELETE the account fraavunbensem@hotmail.de

Would that be possible? Thanks a lot for your help!

Karl