Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Thunderbird 78.12.0 - error message "The server imap.gmx.de has dropped the connection. The server is either down or there are network problems.".

  • 1 wótegrono
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót sfhowes

schloesser-b
schloesser-b
more options

After updating Thunderbird Portable 78.10.0 (32 bit) to 78.12.0 I regularly get the error message "The server imap.gmx.de has dropped the connection. The server is either down or there are network problems.". I work with Win7 Prof. (32 bit). As soon as I install the version 78.10.0 again, the error is gone again. Therefore I suspect that the error is only caused by version 78.12.0. Therefore an update is excluded for me for the time being! Kind regards B. Schlösser

Translated with www.DeepL.com/Translator (free version)

After updating Thunderbird Portable 78.10.0 (32 bit) to 78.12.0 I regularly get the error message "The server imap.gmx.de has dropped the connection. The server is either down or there are network problems.". I work with Win7 Prof. (32 bit). As soon as I install the version 78.10.0 again, the error is gone again. Therefore I suspect that the error is only caused by version 78.12.0. Therefore an update is excluded for me for the time being! Kind regards B. Schlösser Translated with www.DeepL.com/Translator (free version)
Pśipowjesone fota wobrazowki

Wót Wayne Mery změnjony

Wšykne wótegrona (2)

timo16
timo16
more options

I think this side can help you: https://www.thunderbird-mail.de/forum/thread/85613-problem-nach-update-auf-thunderbird-78-4-kein-zugriff-auf-t-online-mailkonten/

sfhowes
sfhowes
  • Top 10 Contributor
more options

What are your settings, and what is the antivirus and its mail settings? Using a VPN?

imap.gmx.net on 993, SSL/TLS, mail.gmx.net on 465, SSL/TLS, or 587, STARTTLS; authentication = normal password, User Name = email address

https://hilfe.gmx.net/pop-imap/imap/imap-serverdaten.html