We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Send Message Error

  • 3 wótegrona
  • 0 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót sfhowes

stephen_wilks
stephen_wilks
more options

I can receive E-Mails using thunderbird as a client but no send them. If I use the Microsoft web portal I can send and receive E-Mail messages.

When I send an email using any Microsoft E-Mail account I just receive the following message in a window. The Window is labeled as "Send Message Error". The message that I receive is;

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again.

I have tried the following: Changing client account settings, update software, searched the knowledge base, deleted the accounts and recreated them, removed all thundebird software and reinstalling.

What has caused this and how can I get the client the work again.

I can receive E-Mails using thunderbird as a client but no send them. If I use the Microsoft web portal I can send and receive E-Mail messages. When I send an email using any Microsoft E-Mail account I just receive the following message in a window. The Window is labeled as "Send Message Error". The message that I receive is; Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again. I have tried the following: Changing client account settings, update software, searched the knowledge base, deleted the accounts and recreated them, removed all thundebird software and reinstalling. What has caused this and how can I get the client the work again.

Wubrane rozwězanje

Run Windows in safe mode and see if the problem remains.

Confirm that you have smtp.office365.com on 587, STARTTLS, normal password, User Name = email address.

Toś to wótegrono w konteksće cytaś 👍 1

Wšykne wótegrona (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Timeouts can be caused by antivirus apps scanning outgoing mail. Avast/AVG with the Mail Shield are known culprits. What's the AV and its mail settings?

stephen_wilks
stephen_wilks Pšašaŕ
more options

No. Its not the Antivirus. I just get this. Funny thing is other software that uses my E-Mail account do not work either.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Wubrane rozwězanje

Run Windows in safe mode and see if the problem remains.

Confirm that you have smtp.office365.com on 587, STARTTLS, normal password, User Name = email address.