Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

TB login on one Gmail account not working

  • 2 wótegronje
  • 0 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót JCC

Joe Callahan
Joe Callahan
more options

I have four Gmail accounts and three are working on TB on my Windows 10 desktop. On the fourth account (genealogyjoe@gmail.com), when I try to download messages from Gmail I get an error box that says "Authentication failure while connecting to imap.google.com". Meanwhile I am able to access the account using either Firefox or the Gmail app on the same desktop or on my Android phone.

Using the help pages I have:

  • set login authentication to Oauth
  • verified that javascript is enabled
  • verified that there is an Oauth token for the account and it is dated 6/14/2023, about the time that i first noticed the problem
  • removed imap and smtp logins for the account
  • restarted TB

But the problem continues.

Any suggestions?

I have four Gmail accounts and three are working on TB on my Windows 10 desktop. On the fourth account (genealogyjoe@gmail.com), when I try to download messages from Gmail I get an error box that says "Authentication failure while connecting to imap.google.com". Meanwhile I am able to access the account using either Firefox or the Gmail app on the same desktop or on my Android phone. Using the help pages I have: * set login authentication to Oauth * verified that javascript is enabled * verified that there is an Oauth token for the account and it is dated 6/14/2023, about the time that i first noticed the problem * removed imap and smtp logins for the account * restarted TB But the problem continues. Any suggestions?

Wšykne wótegrona (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Have you checked in the web interface at gmail that the problem gmail account has Thunderbird as an authorized app?

JCC
JCC
more options

Thanks for the suggestion. I have not been able to find that setting. Can you point me to it?